FAQ page
Frequently Asked Questions (FAQ)
1. Is this website exclusively for Muslims?
Yes, this is a Sharia-based matrimony platform designed specifically to assist members of the Muslim community in finding their life partners (in a Halal manner).
2. Are my profile and photos secure?
Absolutely. We prioritize privacy. You can 'Hide' your photos or choose to show them only to the people to whom you send a 'Request'—or those with whom you wish to converse.
3. What is the profile verification process?
We manually review every profile. After registration, our team verifies the mobile number and basic information to prevent fake profiles.
4. Is the involvement of a Wali (Guardian) necessary?
We promote methods aligned with the Sunnah and Halal principles; therefore, we strongly recommend involving a Wali or a senior family member in the communication process.
5. What are the benefits of opting for a Premium Membership?
As a Premium Member, you can view the direct contact numbers of other members, send unlimited messages, and have your profile appear at the very top of search results.
6. I am unable to find a suitable match of my choice; what should I do?
You can utilize the 'Advanced Filters' available on the website, which allow you to select a partner based on criteria such as city, education, profession, and Maslak (Sect).
7. Can I delete my profile myself?
Yes, once your Nikah (marriage) has been finalized, you can go to the 'Settings' section to share your 'Success Story' and permanently delete or deactivate your profile.